Because mutuals are owned by their members, we work tirelessly to improve how a firm can benefit those members by delivering excellent value, understandable products and services in supportive ways. The regulators have recognised this as the most important part of regulation by bringing in “The Consumer Duty” and moving to ensure firms have the right culture and behaviours to deliver great customer outcomes.

We established Mutual Governance in 2014 specifically to serve the mutual financial services sector. Since then, we have helped many clients to establish successful governance and high-quality regulatory compliance.

At Mutual Governance we have extensive experience of working as Senior Manager Function Holders in mutual firms, both as employees and consultants. This means we have a great understanding of everything that makes mutuals special, as well as knowing where the challenges lie.

We recognise that Mutuals must wisely use their members' money for investment in the future of the firm, so that growth can happen safely and benefits can improve. Understanding that Mutuals have limited resources is central to the pricing structure for our services, and we will always recognise the importance of delivering great value.

We share your values and ethics and consider ourselves to be a keen participant in your mutual mission.