The Risk Culture Clash:
Navigating a culture of risk in small FS firms
By Steve Johnson, Operations Director
8 May 2024
Small and medium-sized enterprises (SMEs) are increasingly recognising the imperative to foster a culture that embraces risk as a catalyst, not just for protection from unforeseen events but, just as importantly, for growth. Senior leaders and business teams do not always equate the term risk with growth, yet it is critical that it is embedded in today’s fast-moving, ever changing business landscape. A culture of risk is not only a strategic choice, but a necessity for sustained success.
Where to start? First align a leadership vision:
To infuse a culture of risk within an SME FS Firm, leadership must champion a clear vision that positions risk-taking as a key driver of growth, competitive advantage and progress.
It is imperative that senior management communicates a compelling narrative that highlights the organisation’s commitment to embracing risk in pursuit of strategic objectives.
What next? Establish a risk-aware Mindset
Transforming an SME’s risk culture begins with cultivating a risk-aware mindset across all levels of the organisation, from the Non-Execs to the junior staff. Mutual Governance recommends targeted training programs and workshops that explain risk management in basic language with real life examples, which empower employees to identify, assess, and manage risks effectively. This ‘proactive approach’ instils a sense of ownership and responsibility for risk management at every level, from frontline staff to executive leadership.
How do we implement this mindset into ‘business as usual decision making’?
We believe the key to integrating risk consideration is through incorporating risk assessment into all strategic planning sessions. This way SME Financials can enhance their ability to make informed decisions that align with their risk appetite and business objectives. This integration ensures that risk management becomes an integral part of the decision-making DNA of the organisation.
How can we measure progress though technology and analytics?
In today’s digital age, technology and analytics play a major role in establishing a culture of risk within SMEs. Implementing risk management tools allows organizations to proactively identify, monitor, and mitigate risks in real time, thereby enabling a more agile and responsive approach to risk management.
How to celebrate success and learning from failures?
To truly embed a culture of risk, you must celebrate successes that stem from well-calibrated risk-taking initiatives. Equally crucial is fostering an environment that views failures not as setbacks, but as opportunities for learning and improvement. By perpetuating a culture that encourages continuous learning and adaptation, SMEs can create a resilient and innovative organisation prepared to thrive in an ever-changing financial landscape.
To conclude:
Mutual Governance urges SMEs in the financial services sector to recognise that a culture of risk is not just a strategic advantage but a fundamental necessity for long-term viability. By aligning leadership vision, fostering a risk-aware mindset, integrating risk into strategic decision-making, leveraging technology, and embracing a culture of learning, SMEs can position themselves as dynamic and resilient players in an industry marked by uncertainty and rapid change.